Terms of use

Welcome to the Sowilo Institute Portal.

Thank you for using our online course platform. By using the platform, you are agreeing to these terms.

Read them carefully.

INSTITUTO SOWILO's services are provided by a legal entity with the following Corporate Name: JAMILA AIRES PEREIRA - ME, registered with CNPJ/MF under No. 21.913.441/0001-54, owner of the intellectual property on the courses, teaching materials and other assets/products related to the platform https://www.institutosowilo.org

1) OUR SERVICES

The website/platform sells educational services, which consist of the course(s) described in the "Services" tab, carried out completely online and at a distance, with recorded classes available on the platform Telegram and doubt call.
When using the website/platform, the USER fully accepts these rules and undertakes to observe them, under the risk of applying the applicable penalties.

2) HOW TO USE OUR SERVICES

To use any of our services you need to create an ACCOUNT by registering an account on the platform, being necessary to inform, among other data: email address, cell phone and personal and non-transferable password, or through access through social networks or platforms already logged into your computer, such as Facebook, Gmail, etc. Registration authorizes the sending of platform updates.
The USER is solely responsible, for all purposes, for the operations carried out on his account. To protect your ACCOUNT, the USER must keep the password confidential and log out after each session. We do not recommend that the ACCOUNT password be reused in third-party applications or public computers. If you become aware of unauthorized use of your password or ACCOUNT, the USER must notify this portal for immediate cancellation.
The USER undertakes not to inform third parties of their registration and/or access data to the platform, being fully responsible for the use made of them.
It will not be allowed to assign, sell, rent or transfer, in any way, the account, which is personal and non-transferable.
It will be up to the USER to ensure that their equipment is compatible with the technical characteristics that enable the use of the platform and services or products.
Misconduct and/or non-compliance with the terms set forth herein may lead to the suspension of services, without any type of prior notice to the USER.

3) ACCESS TO THE WEBSITE

The website and the e-commerce platform normally operate 24 (twenty-four) hours a day, however minor temporary interruptions may occur for adjustments, maintenance, server changes, technical failures or by force majeure, which may leave the site unavailable for a limited time.
INSTITUTO SOWILO is not responsible for any loss of opportunity or damage that this temporary unavailability may cause to USERS.
In case of maintenance that requires a longer period of time, INSTITUTO SOWILO will inform customers in advance of the need and the expected time for which the website or platform will be offline.
Access to the website and e-commerce platform is only allowed to persons over 18 (eighteen) years of age or who have full civil capacity. For access by minors, the express authorization of parents or guardians is required, being responsible for any purchase or access made by them.
INSTITUTO SOWILO may block access and request additional information from USERS if it identifies suspicious activities or patterns of use outside of expectations for the purpose of this tool.
The USER may, at any time, request the cancellation of their registration with the website/platform. Your unsubscription will be carried out as quickly as possible, provided that no outstanding debts are verified.
INSTITUTO SOWILO reserves the right to immediately and without prior notice cancel or block the USER's account (or directly or indirectly linked accesses), in the event of non-compliance with any of the clauses present in these terms.
The USER, by accepting the Terms and Privacy Policy, expressly authorizes the platform to collect, use, store, process, assign or use the information derived from the use of the services, the website and any platforms, including all the information filled in by the user in the moment you carry out or update your registration, in addition to others expressly described in the Privacy Policy that must be authorized by the user.

4) RESPECT FOR INTELLECTUAL PROPERTY

The use of our services or the purchase of our products does not give you intellectual property rights over our services, courses, content and materials and/or over the products purchased on this site.
The rights over the COURSES, CONTENT and MATERIALS created and taught by INSTITUTO SOWILO consist of material protected by Brazilian legislation, given that it has the exclusive right to use, enjoy and dispose of its works, pursuant to article 5, item XXVII, of the Federal Constitution , articles 7 and 28 of Law nº 9.610/98, as well as in the Brazilian Civil Code (regulated in Law No. 10,406/02), or any other applicable laws.
According to this term, it is completely forbidden to disseminate, transmit, copy, reproduce, store, commercialize, transfer and/or retransmit the video classes and support materials without the due authorization of INSTITUTO SOWILO, as well as the unauthorized copying of the logo and the e-commerce products.
Disrespect for intellectual property will constitute a violation of copyright, under the terms of Law No. 9,610/98, and may even characterize criminal conduct, according to article 184, paragraphs 1 to 3, of the Penal Code.

5) SERVICES AND PRODUCTS

Before finalizing the purchase of a certain product or service, the USER must find out about its specifications and its destination.
The delivery of services or products purchased on the platform will be informed at the time of checkout.
The platform reserves the right to unilaterally readjust, at any time, the values of services or products without prior consultation or consent from the USER.
The values applied are those that are in effect at the time of the order.
Prices are shown in Reais and do not include any delivery fees, which are specified separately and are informed to the USER before completing the order.
When contracting a certain service or product, the platform may request the USER's financial information, such as CPF, billing address and card data. By entering said data, the USER agrees that, according to the payment method chosen, the prices then in effect and informed at the time of contracting will be charged. Said financial data may be stored to facilitate access and future contracts.
The USER may cancel the contracting of services in accordance with the terms defined in the contract for the provision of educational services signed by the customer. Also, the USER may also cancel the services within 7 (seven) days after contracting, in accordance with the Consumer Defense Code (Law No. 8078/90).
The platform's exchange and returns policy is governed by the Consumer Defense Code (Law No. 8078/90).
In case of any questions, suggestions or problems with the use of the platform, the USER may contact support, via email contato@institutosowilo.org or telephone +55 15 998392715, from Jamila Aires Pereira, at the following times : From 08AM to 18PM from Monday to Friday, excluding national holidays.

6) ACCEPTANCE OF THE TERMS

When registering on the platform, the USER declares that he has read and understood the terms and provisions of this user agreement and that he is aware of its entire content, accepting all its conditions.
We ask the USER to also read our Privacy Policy and our complete Terms of Use to be aware of all the details involving your use of the site/platform.
If the USER does not agree with the amended terms of a Service, the USER must discontinue use of that Service.
By proceeding, the USER agrees to CHOOSE THE JURISDICTION of the City of São Paulo/SP for the solution of any dispute arising from this relationship.